The human body truly is amazing. Take your ears, for example. So many of us take them for granted. Yet these odd looking appendages allow us to enjoy music, recognize friend from foe, and engage in meaningful communication. In fact, we rely on verbal communication to such an extent that references to ears and hearing … Continue reading Can You Hear Me, or Aren’t You Listening?
Make Sure Cross-Training Sticks
Let’s face it, a lot of cross-training just doesn’t stick. Despite your best efforts to provide an employee with adequate training, they just can’t seem to grasp what they need to do and when. People wind back up in the same class time after time, but forward progress is agonizingly slow. Before we go any … Continue reading Make Sure Cross-Training Sticks
Getting Past the Barriers to Cross-Training
Over the years, I’ve worked with a lot of different managers. If there’s an excuse for not getting something done, I’ve probably heard it. And truth be told…I’ve used most of them myself. When it comes to cross-training, here are the most common reasons we just haven’t been able to get it done. It could … Continue reading Getting Past the Barriers to Cross-Training
Try a Little Exercise at Work
Long ago, elite athletes determined that by augmenting their normal training regimen with activities pulled from other sports, they could improve performance in their own. Focusing on a limited set of movements and skills left them vulnerable to injury when something unexpected came along. By spending a portion of their workouts engaged in other sports, … Continue reading Try a Little Exercise at Work
Circle Up! Lead From the Huddle
Paul looked across the line of scrimmage at the other team. He glanced at the scoreboard and then at the stands; full of friends and family, all anxiously awaiting the next play. Then he scanned the faces of his teammates. Each one stared intently at Paul, eager to receive his instructions. It was 1892 and, … Continue reading Circle Up! Lead From the Huddle
The Keys to Peak Performance
The man on top of the mountain didn't fall there. -Vince Lombardi If you’ve never been a professional basketball fan, now is a good time to tune in. The Cleveland Cavaliers are locked in a tough battle with the Golden State Warriors for the NBA championship. The first two games went into overtime, a first … Continue reading The Keys to Peak Performance
The Music of Mastery
My son Alex and I recently started taking guitar lessons. We’ve made attempts at it in the past; but online videos, DVDs, and instruction manuals just didn’t do the trick. We’ve only had two or three lessons to this point and we’re both excited about our progress. Even though we’re just at the beginning of this … Continue reading The Music of Mastery
Try It Before You … Sell It
Many products today come with a “Try it before you buy it” clause. That is, you can try the item (typically software) for a period of time without paying before you decide if it offers enough value to for you to make a purchase. It’s a great way to assure customers that their money won’t … Continue reading Try It Before You … Sell It
Flip or Flop?
Richard had two bad feet, a bad back, and a dream of being a star track & field athlete. His chosen sport was the high-jump; but he struggled to clear the minimum distance - five feet- required to make the high school track team. No amount of coaching or practice seemed to help. The proven … Continue reading Flip or Flop?
A Rare Southwest Service Failure
When my Southwest flight out of Lubbock was canceled this afternoon, I was disappointed, but not surprised. A late winter storm had dropped a few inches of snow and ice over the south plains, causing school cancelations and numerous delays. The entire airport was shut down yesterday along with the stretch of interstate between Lubbock … Continue reading A Rare Southwest Service Failure