As an executive secretary for Texas Bank and Trust in the 1950’s, Bette Nesmith Graham did a lot of typing. This being before the modern age of computers, any mistakes she made using her typewriter meant starting over. There was no backspace button, and even simple errors in her work could result in thousands of … Continue reading Where’s the White-Out?
On a busy street corner in Mumbai, India, Sayed Mehboob sits on a small wooden stool. He leans in close to his first customer of the day and inserts a metal pick into the man’s aural canal. Sayed is a professional kaan saaf wallah. He’s an ear-cleaner. A little over 2,000 miles away in Chengdu, … Continue reading Huh?
I was having one of those days. My to-do list was maxed out, and I had just closed the office door to start working my way through it. That’s when the phone rang. Forty-five minutes later, I hung up and turned my attention back to the first item on my list. I didn’t get very … Continue reading Work, Interrupted
Over the past few weeks, we’ve looked at four different types of leaders. Specifically, the focus has been on how leaders communicate. Each leadership style uses language to a particular end. Visionaries communicate in order to share a vision and inspire the team to reach high. Captains communicate to define goals, clarify job-roles, and provide … Continue reading How Leaders Communicate, Part 5
There is a leader within you. It’s not something you have to go to school for, or a degree you earn from any University. No, you were born with leadership skills. You may choose to undergo training in order to develop your leadership ability, but make no mistake – the aptitude is there. All you … Continue reading How Leaders Communicate, Part 4
There is a leader within you. Some people believe that unless you have an official title, you can’t be a leader. But authority does not equal leadership. Titles have nothing to do with it. In fact, some of the greatest leaders I have ever known never supervised anyone. They simply chose to tap into their … Continue reading How Leaders Communicate, Part 3
There is a leader within you. Some people believe that leadership is a rare gift; that only a few are born with the raw material necessary to lead others. I don’t. I believe there’s a leader inside each and every one of us. We just have to choose to activate the potential we already have. … Continue reading How Leaders Communicate, Part 2