I recently paid a visit to Walmart, one of my favorite people-watching locations. Proceeding to the checkout with an armful of items, I was shocked to find myself behind only one other customer. It was a young woman accompanied by what I assumed to be her mother and her young daughter. They had a cart … Continue reading Service That Shocks
When Ray Kroc bought McDonald’s, he knew he had stumbled onto something big. The brothers he’d purchased the restaurant from had a great formula, but no designs of expansion. Kroc dreamed of a chain of restaurants, scattered across the country. The burgers, he thought, would draw people in. All he needed was a beverage partner. … Continue reading Now That’s Refreshing!
In 2016, Swedish blogger/photographer Jonna Jinton posted a video of herself to YouTube. In the clip, she practices kulning (pronounced “cool-ning”); an ancient Scandinavian singing technique used to call home herds of cattle that had scattered into the mountains. As the singer’s voice resonates across the countryside, cows begin to appear; their bells clanging ever … Continue reading Sounding the Call
Howard Tibbals began playing with dioramas around the time he turned seven, back in 1943. You’re familiar with dioramas, right? They’re three dimensional models depicting a scene, often used in grade school classes to help kids learn about history or nature. At some point, each of my three children came home declaring their need for … Continue reading A Day in the Life
Tuesday morning I found myself at a red light, positioned behind an ambulance. The window of the rear door was tinted; but sunlight streaming through a side window lit up the interior, rendering the tint ineffective. For the duration of the traffic signal’s cycle, I had a front-row seat to the drama unfolding inside. A … Continue reading Tinted Windows
Let me tell you about Tom from Kansas City. I had joined our Boy Scout troop for a weekend of mountain biking in Palo Duro Canyon State Park. The mornings were a little chilly; but once the sun came up, the weather was perfect for exploring the trails and viewing the wildlife. Saturday evening, as … Continue reading Excuses vs. Experience
Over the past two weeks, I’ve been involved in two very different service opportunities. The first was a week-long Boy Scout summer camp. This involved 6 long, hot days full of manual labor and mentoring of young men in an outdoor setting. The second was a one-night charity catfish fry to benefit a local food … Continue reading The Three Types of Service Providers