A quick internet search of the term “leadership” returns over 480 million results. With all of this information available on the subject of leadership, why is it so hard to find effective leaders? Perhaps that’s because so many people misunderstand what leadership actually is. How do leaders think? What do they say? How do they behave?
Some say you are born with it. Others believe it’s an acquired skill set. But regardless of their stance on the origin of leadership, most agree that the world needs a lot more of it. Here are some easy ways to up your leadership game right away.
Read more 5 Habits That Will Make You a Better Leader … Today
If providing a quality customer experience means anything to you, you’ve probably addressed many of the key elements of service. You may have standards that govern how you greet customers, interact with them, and handle the occasional service slip up. But it’s important to address every aspect of the experience that’s under your control.
Sales is the life-blood of any business. But only one third of sales reps are motivated and engaged at any given time. And while the average company spends $10,000 to $15,000 hiring an individual, only $2,000 a year is spent on sales training. Here are some easy things you can do to give your sales team a leg up.
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