In November of 1990, a new sculpture titled “Kryptos” was installed on the grounds of CIA headquarters in Langley. Created by artist Jim Sanborn, the 12 block of copper is covered with 1,800 characters carved in four sections. Each section is written in a different code and, together, they form a riddle. It took eight … Continue reading Cracking the Code
Leaders ask questions. Leading managers ask questions to help them guide the team to grow. Leading service providers ask questions to help them solve customer problems. Leading salespeople ask questions to help them meet unspoken needs. We should all be asking more (and better) questions, but we don’t. They may enter our mind, but we … Continue reading Leading Questions
In case you missed it, a guy named Infinite Tucker recently won a race by literally flying across the finish line. It was May 11th and the finals of the 400-meter hurdles event at the 2019 SEC Track & Field Championships. Infinite (that’s his real name) and his Texas A&M teammate Robert Grant were neck … Continue reading Full Superman
By now, the vast majority of New Year’s resolutions made just a few weeks ago (remember those), have been forgotten. A study by U.S. News indicates that 80% of resolutions each year fail by the second week of February. Here we are in the second week of March and there’s probably no point in studying … Continue reading More Than Just a Goal
Just over a week ago, the Apple Store in Moscow opened to a massive throng. For more than a day, people had been lining up to purchase the new iPhone XS and XS Max. As employees prepared to unlock the doors, a huge cheer rose from the crowd. Product launches like this have been occurring … Continue reading What’s Your Plan?
In case you haven't heard, the Philadelphia Eagles beat the New England Patriots to win the Super Bowl last night. The final score was 41-33 in a game full of surprises and new football records. While many were rooting for the Eagles, the seemed stacked against them. This was only the third Super Bowl appearance … Continue reading All That Matters
The human body truly is amazing. Take your ears, for example. So many of us take them for granted. Yet these odd looking appendages allow us to enjoy music, recognize friend from foe, and engage in meaningful communication. In fact, we rely on verbal communication to such an extent that references to ears and hearing … Continue reading Can You Hear Me, or Aren’t You Listening?
We recently had our first really warm weekend out here in Lubbock, Texas. My entire family spent the better part of it outside, weeding and tidying things up in anticipation of spring. As we worked, my wife I got to reminiscing about our first house. At only 1,100 square feet or so, it wasn’t much … Continue reading 4 Ways to Boost Your Business Curb Appeal
In December of 1974, Phillip Kunz and his wife sat down to write their annual Christmas cards. To some people, they wrote short notes. Other cards included a family photograph. Each envelope included their return address in the upper left hand corner. The Kuntz’s mailed hundreds of Christmas cards that year – most of them … Continue reading What Goes Around Comes Around: Why You Should Give First
Technically, it’s called dexiosis. That’s the short ritual in which “two people grasp one of each other’s like hands,” typically the right ones. In most cases, it’s accompanied by a brief up and down movement of the grasped hands. What we refer to as a handshake is thought to have originated in ancient Greece. Ruins … Continue reading Get a Grip: Master the Handshake